Privacy Policy

Your privacy, our priority

With this privacy policy we would like to inform you about how we process personal data. The protection of your privacy is of utmost importance to us, so it goes without saying that we comply with the legal stipulations on data protection.

1. Name and contact details of the person in charge

Trend Sights SL

Al. Recalde 34-1º Izq. 48009, Bilbao (Bizkaia).

2. Data protection

If you have any questions about our data protection measures, the processing of your data or the protection of your rights as a data subject, you can contact us and our data protection officer data protection as follows:

Write a mail to

3. Personal Data

Personal data is any information about identified or identifiable. This includes the following categories of personal data that we process:

  • Your contact details (such as first and last name, address, e-mail address, telephone number);
  • Contact us
  • Log files containing information about your visit to our website;
  • Identification numbers (such as social security number, tax identification number, passport or identity card number, etc.). tax identification number, passport or ID card number, identity card number, insurance numbers);
  • Payment data (such as bank account number, credit card number, financial institution);
  • online identifiers (such as cookie identifiers, IP addresses, advertising identifiers);
  • Customer data (such as invoice data, user profiles, address, order history, payment data).

4. Cookie Policy

A cookie is a text file containing an identification number which, when the website is used, is transmitted to the user's computer along with the other data actually requested and is stored there. The file is kept there for later access and serves to authenticate the user. Since cookies are simple files and not executable executable programs, they pose no danger to the computer.

Depending on the configuration selected by the user in his Internet browser, it automatically accepts cookies. However, this configuration can be modified and the storage of cookies deactivated or configured in such a way that the user is informed as as soon as a cookie is installed. If the use of cookies is deactivated, it is it is possible that some functions of the website may not be available or only may only be available to a limited extent. The user can prevent the installation of cookies by our website at any time by making the corresponding setting in the Internet browser used and thus oppose permanently oppose the installation of cookies.

Cookies that are already active can be deleted at any time at through the settings of your Internet browser or other software. We may collaborate with advertising partners who help us to make our online offer more interesting for you. In this case, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies).

Our website primarily uses the following four types of cookies:

Cookies necessary for operation

These cookies are essential for the operation of our website. They make it possible for you to browse and use our website. If you disable these cookies, the website will not function properly.

Performance cookies

These cookies collect information about how visitors use and interact with our Services. For example, performance cookies tell us which pages are popular, monitor traffic to our website and collect anonymous analytical information. Performance cookies cookies may also be used to identify and troubleshoot website performance problems.

Functionality cookies

These cookies are used to recognize and remember your preferences. For example, functionality cookies may use information, such as your location, to ensure that you arrive at a version of our Site that is specific to your city or region.

Advertising cookies.

These cookies are used to display relevant advertising about our Services on third party websites (i.e., websites that are not our property nor do we operate). When you visit our website, we will serve a cookie on your device. This cookie will have information about how you have interacted with our website, such as which pages of the site you have looked at. Then, if you visit a website within a network advertising network we work with, the advertising network will read the cookie from your device and show you relevant advertising about our Services.

5. Purpose of treatment

We collect and collate information that you provide to us directly or that we infer about you while you use our Services. If you can be identified from this information, and it relates to you, then it will be your Personal Data. We may also collect data about you from public sources, advertising networks, Internet Service Providers (IPS), analytics providers, social networks and operating systems and platforms.

Depending on the services used, TrendSights may process the data for the following purposes:

  • provide the Services, including technical support;
  • provide this website and keep it up to date.
  • identification and authentication;
  • invoicing;
  • product and performance improvements, monitoring of the quality of Services
  • introduction of new functions;
  • market research and business development;
  • as well as marketing and advertising.

6. Legal Basis

We base the processing of your data on the following legal bases:

  • Your consent, if you have given us such consent (Art. 6 para. 1 lit. a) GDPR;
  • The initiation or performance of a contract with you (Art. 6 para. 1 lit. b) GDPR;
  • The compliance with legal obligations (Art. 6 para. 1 lit. c) GDPR;
  • The pursuit of our legitimate interests (Art. 6 para. 1 lit. f) GDPR.

We base our processing activities on our legitimate interest in providing services that are technically functional and easy to use, or as part of the contract for the provision of TrendSights Services. In certain cases, we may process your data to comply with legal or contractual obligations.

In processing your data, we pursue the following legitimate interests

  • Improving our Services;
  • Protecting our Services and products against misuse;
  • Compiling statistics.

7. Obligation to provide data

Unless expressly stated, it is not necessary or obligatory to provide your data.

8. Storage period

We store your data,

  • if you have consented to processing, at most until you revoke your consent;
  • if we need the data for the performance of a contract, at most for the duration of the contractual relationship with you;
  • if we use the data on the basis of a legitimate interest, at most until your interest in deletion or anonymization prevails over the data;
  • to the extent that there are legal storage obligations, until the end of the storage periods.

9. Recipients and data sources

We may share your data with any member of our corporate group (our subsidiaries, parent companies, and affiliates).

  • CRM system services provider;
  • Cloud services;

Unaffiliated entities

In processing your data, we collaborate with the following service providers who have access to your data:

  • Business partners, suppliers, and subcontractors: for the fulfillment of any contract we enter into with them;
  • Analysis providers, ISPs, and search engines: for the analysis and improvement of our website and our services;
  • Advertising networks and social networks - for marketing and communications
  • Government entities, security agencies, and others - for fraud protection, security, and verification services;
  • for possible threats, breaches, and legal proceedings;
  • to comply with the law;
  • potential buyers - if a third party acquires us or our assets, your personal data may be part of the company or assets transferred;
  • Web analytics tools providers
  • Web hosting and development providers
  • Computer development services provider
  • Press release generator
  • Payment services provider;
  • Call center;
  • Email and newsletter services provider;
  • Editing and translation services provider;
  • Software for conferences and webinars;
  • Online survey services provider
  • Chat software services provider;
  • Social media platforms;
  • Accounting and invoicing services provider;
  • External document management services provider;
  • Application management software provider.

Information sources

If we don't receive data from you, or from the devices you use, we obtain it from the following sources:

  • Social media platforms (such as Twitter, Reddit, Quora, etc.), but only if the data is publicly available;
  • Advertising networks;
  • Data about B2B contacts from specialized service providers;
  • Marketing platforms
  • Tools and professional collaboration platforms;
  • Analytics networks and solutions;

10. Transfer to third countries

We do not transfer information to countries outside the European Union.


As a data subject, you have the following rights:

  • Request information about the processing of your data, as well as receive a copy of your personal data. Among other things, you can request information about the purposes of the processing, the categories of personal personal data processed, the recipients of the data (if there is a transfer), the duration of storage or the criteria for determining the duration;
  • To receive the personal data concerning him or her in a structured, common and machine-readable format or to transfer them to another data controller;
  • Rectify your data. If your personal data is incomplete, you have right to complete them, taking into account the purposes of the processing;
  • To have their data removed or blocked;
  • To have treatment restricted;
  • To object to the processing of their data;
  • Revoke your consent to the processing of your data in the future; and
  • Complain to the responsible supervisory authority about the unauthorized authorized.

Privacy Policy Version

If our processes change, we adjust the information in this policy to privacy.

Status of this privacy policy: September 15, 2021.